About Us

Security Protection Group

SMS Investigation is a very personable company. We know that we are in the people business. We know that you need both an advisor and a listening ear.

For security client: We are in partnership with over 30 condos, service apartments, Warehouses, and shopping complexes in Singapore with a working relationship of 4 years.

SMS Investigation & Security Pte Ltd was set up in Sep 1996 to provision Security manpower services and private investigation services. We started from a tiny startup of two people in the office with eight security officers to more efficiently twelve people in the office (sorry we are keeping our private investigation a secret) and over two hundred security officers island-wide in Singapore.

How are we able to do this, firstly we survived the early storms of the business. Secondly, we follow a set of successful guiding principle:

  • Keep our operating overheads low
  • Pay our staff on time
  • Treat them fairly
  • Pay them as well as we can to the current market conditions
  • Innovation and experimenting

We still focus on our core competence of security manpower provision and private investigation. Delivering the experience that successfully took us from ten staff people to two hundred over people working with SMS Investigation & Security.

Clients also recognize the things we do well and trusted us with their business. By us doing:

  • Discussing the solutions not by arguing but by level headed discussion
  • Having a lower than average manpower turnover over the course of the project
  • Responsive management team
  • Knowing the fundamentals of the security estate

It’s been an honor to serve both our clients and our staff, and they in turn have enriched us with their trust and respect. Building SMS Investigation & Security Pte to the respectable position that we have today. Now we are also one of the leaders in the security provision business, with over 16 years’ serving condos, shopping centers, and warehouses. Whatever you need, you can rest assured you’re well cared for with us.

We provide our clients with the highest quality of protection and service, and this is what I mean. We
will systematically approach to improving your estate from

  • Handling vehicles from the main entrance
  • Handling visitors from the side entrances
  • Clubhouse booking and duties
  • Handling incidents in the estate with the format provided
  • Enforcement duties of the car park for residents and visitors
  • Intercom and telephone communication

And get your estate into shape in two months or less.

And that’s not all, our instant response team answers your questions. No talking to machines, no long drawn telephone tag, no community meetings to give you a solution, no “I am unable to find security agency operation team”, no dancing around your questions, everything is open, instant, and straightforward in simple language of your choosing. We provide instant response to your beck and call of your issues that you can’t wrap your head around.

SMS Investigation & Security Pte Ltd was set up in September 1996 to provision Security manpower services and private investigation services. We started from a tiny startup of two people in the office with eight security officers to more efficiently twelve people in the office (sorry, we are keeping our private investigation a secret) and over two hundred security officers island-wide in Singapore.


How are we able to do this, firstly we survived the early storms of the business. Secondly, we follow a set of successful guiding principles.

  •  Keep our operating overheads low
  •  Pay our staff on time
  • Treat them like family
  • Pay them as well as we can at the current market conditions
  • Innovation and experimenting

We are still focused on our core competence of security manpower provision and private investigation. We deliver the experience that successfully took us from ten staff people to two hundred over people working with SMS Investigation & Security. Clients also recognize the things we do well and trusted us with their business. By us doing

  • Discussing the solutions not by arguing but by level headed discussion
  • Having a lower than average manpower turnover throughout the project
  • Responsive management team
  • Knowing the fundamentals of the security estate


It has been an honor to service both our clients and our staff, which have enriched us with their trust and respect—Building SMS Investigation & Security Pte to the respectable position that we have today.